IT Executive- Product Support
Posted on :
05-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2690845
- Manage and resolve all logistics IT client’s technical queries and day-to-day issues arising from internal and external business clients.
- Monitor, respond and resolve all IT support tickets logged by end users.
- Make sure all tickets are resolved within agreed business SLAs as per the priorities.
- Knowledge of all Logistics IT products offered by IT to Logistics business globally.
- Remote/Phone/ On-site support for all WMS issues that may arise within a warehousing environment.
- Configure, manage and support all RF & mobile scanning devices used by warehouse operations.
- Maintain records and track usage of all Logistics IT assets in use by global operations
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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