Sr Business Process Analyst - D365

Contract: 12 month contract

• Looking for a D365 resource with Order to Cash or Supply Chain experience. (Sales Orders Transportation Management Inventory etc)
• Looking for a resource with Salesforce experience is PLUS
• ERP Knowledge is a MUST Moving from AS400 to Dynamics 365

The Business Process Analyst position works across all levels of the organization including Executive Leadership the Business Analyst team Process Owners and Project Managers to collaborate and drive the success of key business transformation efforts. This role partners with business leaders in assigned functions to ensure that opportunities for business improvement are identified and addressed with the right technology solutions. The Business Process Analyst must be an expert in futurestate organizational processes and introduces creative uses of software applications to address business opportunities. The Business Process Analyst role builds collaborative trusted partner relationships and manages ongoing communication with the business and IT on project and operational performance.

Key Areas of Responsibility:

Research create maintain and improve business processes either enterprisewide or within a specific business unit

Proactively evaluate and recommend opportunities for process improvements through application of information

technology solutions or operational changes.

Develop deep expertise in the data sources and reporting needs for assigned functional areas and document data flow

Develop functional expertise in futurestate applications such as ERP. Identify creative uses of applications to

address business problems.

Partner with the business to define document and prioritize business needs and requirements. Establish user test criteria

and perform and coordinate user testing to ensure solutions meet expectations. Lead the development and delivery of user

training.

Act as the primary liaison between business stakeholders and the IT business analysts. Provide ongoing communication to

the business on project status and operational performance. Coordinate the resolution of any significant issues working

with the broader IT function.

Act as a team/project lead if needed on designated projects or assignments.

Collaborate with business partners at all levels across the organization to drive business transformational efforts.

Provide leadership coaching and/or mentoring to a subordinate group. May act as a lead or first level supervisor.

Critical Competencies

Strong analytical skills with experience in process and data analysis techniques and tools

Ability to successfully perform in a fast paced demanding environment

Ability to build strong trusted relationships with business partners through collaboration

Strong attention to detail and accuracy

Executive level communication skills both written and verbal

Ability to lead through influence at peer and executive levels

POSITION DESCRIPTION

Ability to take initiative and work independently with minimal supervision

Competency in developing and delivering presentations using MSOffice tools

Performs work under minimal supervision

Handles complex issues and problems and refers only the most complex issues to higherlevel staff.

Possesses comprehensive knowledge of subject matter.

Microsoft Dynamics 365 ERP knowledge

Required Education and Experience

Bachelors degree or higher in Business Finance Information Technology or related field or equivalent experience.

57 Years experience as a BA or in IT roles involving direct interaction with business leadership.

5 Years experience with leading or participating in business change initiatives.