Waiter

Job Summary The waiter is responsible of taking orders and guiding runner while maintaining quality standards. Key Accountabilities • Arrange table set-ups before and after each customer according to the brand’s set standards. • Present customers upon arrival with the menu, assist in their item selection, take orders and serve food in a timely manner. • Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations. • Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty. • Collect bill payments from customers and hand them over to the cashier. Qualifications, Experience, Knowledge • High School Degree • 1-2 years of experience in customer service in a similar role • Fluency in English; Arabic is a plus Competencies • Communication Skills • Cultural Awareness • Change and Adaptability • Customer Focus