Employer Active
Position: Collections Supervisor
Company Overview:
Stardom Employment Consultants LLC is a leading staffing and recruitment agency based in Fresno CA. We specialize in providing topnotch talent to businesses of all sizes in various industries. Our team is dedicated to connecting the right candidates with the right companies ensuring mutual success and growth.
Job Summary:
We are seeking a highly motivated and experienced Collections Supervisor to join our team. The Collections Supervisor will be responsible for overseeing the collections department and ensuring timely and effective collection of outstanding debts. The ideal candidate will have strong leadership skills excellent communication abilities and a proven track record of success in collections.
Key Responsibilities:
Manage and lead a team of collections agents providing guidance and support to ensure department goals are met
Monitor and evaluate team performance providing regular feedback and coaching to improve performance
Develop and implement strategies to improve collection rates and reduce delinquency
Review and analyze delinquent accounts to determine the best course of action for collection
Communicate with clients and debtors to resolve payment issues and negotiate payment plans
Maintain accurate and uptodate records of all collections activities
Prepare and present reports on collection activities and progress to senior management
Stay uptodate on industry regulations and compliance standards
Collaborate with other departments to improve overall company performance and customer satisfaction
Qualifications:
High school diploma or equivalent; Bachelors degree in a related field preferred
Minimum of 3 years of experience in collections with at least 1 year in a supervisory role
Strong leadership and team management skills
Excellent communication and negotiation abilities
Knowledge of collection laws and regulations
Proficient in MS Office and collection software
Strong analytical and problemsolving skills
Ability to work well under pressure and meet tight deadlines
Bilingual (English/Spanish) is a plus
Benefits:
Competitive salary
Comprehensive health dental and vision insurance
401(k) retirement plan with company match
Paid time off and holidays
Career development and advancement opportunities
A supportive and collaborative work environment
If you are a resultsdriven individual with a passion for collections and leadership we encourage you to apply for this exciting opportunity. Join our team at Stardom Employment Consultants LLC and take your career to the next level!
Remote Work :
No
Full Time