Head of Security Support - SOC EG
Posted on :
24-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2658358
- Supervision of the SOC team in Egypt to ensure compliance to performance targets (KPIs) and overall customer satisfaction.
- To develop and to maintain a security service operational model to efficiently deliver security services to SOC internal and external customers.
- To continually monitor and improve SOC operations towards targeted time frames, quality of services objectives, budget, and other service/contracts obligations.
- Conduct employee performance reviews in accordance with company policy.
- Ensure staff engagement and motivation all the time.
- Development of staff to ensure skills levels match both current and future operational and customer requirements.
- Schedule team training; leave requests, rostering, and overall staffing requirements.
- Responsible for ensuring adherence to company policy, process & procedures
Employment Type
Full Time
Department / Functional Area
Key Skills
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