Employer Active
4-5years
Not Disclosed
Salary Not Disclosed
1 Vacancy
This is a remote position.
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Communicate with clients regarding product requests and orders.
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Creating proposals for technology products and services to our existing client base
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Assisting clients with orders and tracking
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Product ordering and procurement
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Delivery coordination
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Perform the RMA process to procure replacement products from manufacturers and vendors or refund.
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Tracking of expiring service contracts and warranties and notifying customers of renewal opportunities
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Maintain product catalog with price and cost information in ConnectWise and QuoteWerks.
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Back up to the Service Coordinator performing functions such as answering the phone and creating assigning & scheduling service tickets.
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Performing general clerical office duties
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Basic knowledge of technology products (computers software phones etc.)
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Proficient with general office applications.
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Process driven and attention to detail with accuracy in performing procurement responsibilities.
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Strong organizational presentation and customer service skills.
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Skill in preparing written communications and materials.
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Interpersonal skills: such as telephony skills communication skills active listening and customercare.
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Ability to multitask and adapt to changes quickly.
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Typing skills to ensure quick and accurate data entry.
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Selfmotivated with the ability to work in a fastmoving environment.
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Flexibility in work hours is a plus
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Must be authorized to work in the United States without sponsorship
Preferred Attributes
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Selfmanaged structured organized with good time management ability.
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Some proficiency in accounting principles.
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Accuracy and attention to detail.
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Ability to communicate with multiple vendors to negotiate pricing.
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Ability to be fearless and have a professional assertive attitude with a goaldriven mentality.
Full Time