Computer support specialist

Job Title: Computer Support Specialist

Location: Remote

We are currently seeking candidates who meet the following qualifications:

Responsibilities:

• Provide technical assistance to endusers via phone email or inperson interactions.
• Identify and resolve hardware software and networkrelated issues.
• Install configure and troubleshoot computer systems peripherals and software applications.
• Establish and manage user accounts and access permissions.
• Collaborate with fellow IT team members to ensure prompt resolution of technical challenges.
• Maintain comprehensive documentation of support activities and resolutions.
• Offer training and guidance to endusers regarding software applications and technology utilization.
• Keep abreast of emerging technologies and industry trends.

Requirements:

• Bachelors degree in Computer Science Information Technology or a related field.
• Demonstrated experience as a Computer Support Specialist or in a similar role.
• Proficient understanding of computer hardware software and networking fundamentals.
• Handson experience with Windows and macOS operating systems.
• Skilled in diagnosing and troubleshooting hardware and software issues.
• Exceptional communication and interpersonal abilities.
• Capability to work effectively both independently and collaboratively within a team.
• Strong analytical and problemsolving capabilities.
• Possession of relevant certifications (e.g. CompTIA A Microsoft Certified Desktop Support Technician) is advantageous.
  
  If you meet these qualifications please submit your application via link provided in Linkedin. Kindly do not call the general line to submit your application.