Lab Computing Analyst
Posted on :
19-03-2024
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1 Vacancy
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Job Description
Req ID : 2643519
Overview
Tekwissen Group is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is to one of Our clients who is a global leader in analytical testing deliver a comprehensive portfolio of complete solutions systems software consumables and onsite and online services with one overarching purpose: to help make the world healthier cleaner and more sustainable.
Job Title: Lab Computing Analyst
Location: Bothell WA 98021
Duration: 12 Months
Job Type: Contract
Work Type: Onsite
Job Description:
- Applies professionallevel technical skill and judgment to provide nonroutine technical support for computer/data center operations. Installs configures and troubleshoots server and nondesktop computer hardware software systems and other resources in a data center or other centralized computer network setting. Maintains access control data integrity and file system security for the computer/data center environment. Monitors tracks and records system performance and utilization metrics.
- Communicates highly technical information to both technical and nontechnical personnel. Recommends process hardware and software solutions including new acquisitions and upgrades to improve computer/data center efficiency. May participate in development of information technology and infrastructure projects. May be internal or external clientfocused working in conjunction with Professional Services and outsourcing functions. May include companywide webenabled solutions.
Responsibilities:
- Implements monitors and provides technical support of customer laboratory IT environments typically integrated with instrumentation
- Implements customer specified benchtop computing design and processes
- Administers and assures connectivity of customers Windows based platform
- Conduct and maintain inventories of client systems
- Support of the operating system desktop hardware and peripherals instrumentcontrolled software core desktop applications and imagining of computers
- Manage Onboarding retirement and relocation of equipment
- Implements Windows based security including but not limited to: user / group permissions file / folder permissions group policies local security policies etc.
- Analyzes identifies and implements enhancements upgrades and/or solutions to improve the overall support of the desktop platform in a timely manner
- Ensures adherence to clients corporate policies through periodic reporting and compliance programs
- Acts as the technical support contact for instrument vendor
- Repairing and troubleshooting instrument related computers and escalating issues to the client infrastructure teams
- Provides technical support for new system validations and change management efforts
- Create and maintain a physical inventory of lab equipment PCs software and any other information specified by the client
Submit weekly Engineer reports to the team lead by COB on the last business day of the week - Acts as client Liaison for software/hardware related inquiries
- Participate in client team meetings
- Provides support across all client Enterprise practices as required
Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job at any time.
Critical Skills:
- Excellent customer service skills complimented by an ability to listen to and interpret client requests.
- Ability to troubleshoot complex technology issues.
- Strong verbal and written communication skills.
- Ability to identify track and complete tasks for multiple projects under prescribed timeframes.
Basic Qualifications:
- Bachelors Degree or relevant industry experience.
- 2 years of technical experience including (but not limited to); Windows technologies including
- Microsoft Office networking remote computing and backup system
Preferred Qualifications:
- Experience with scientific instrumentation
- Experience in Life Science environment
Working Environment:
- Position is in a research laboratory environment
- Job pace may be fast and job completion demands may be high.
- Must be able to remain in a stationary position more than 25% of the time
- Potential risk to labbased hazards including but not limited to chemicals biologicals potent compounds research material high temperature etc.
- The person in this position needs to occasionally move inside and outside labs
- Frequently use objects tools or controls which will require regular bending squatting stretching and reaching in order to perform in a service function.
- Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds
- Specific vision abilities required by this position include without limitation the ability to observe details at close range (within a few feet of the instrument/equipment) distance vision color vision peripheral vision depth perception and ability to adjust focus in order to perform the essential service functions of this position.
- Occasionally operates a computer and other office machinery such as a calculator copy machine and computer printer
- Employee may be required to handle hazardous wastes according to local state and federal regulations
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Employment Type
Full Time
Key Skills
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