Lead Workforce Software Technical Consultant

We are seeking a Lead Workforce Software Technical Consultant to lead large and support complex implementations. This role will develop solutions for clients from strategy to execution.

Specific Responsibilities

Participates in projects that include strategy development requirements definition business process improvement stakeholder involvement change management quality assurance risk management user training application configuration system installation and testing

Provide consulting services to global organizations in HCM best practices and help clients to migrate to Workforce Software solutions as standalone and as part of multimodule implementations

Facilitate design workshops with the client

Deliver SME application expertise and prepare / review application management deliverables (e.g. incident status updates continuous improvement recommendations enhancement estimates technical configurations process change and testing scenario recommendations)

Ensure design and deliver high quality solutions via system configuration that meet overall business requirements

Work with team members to facilitate successful integration between HR Systems

Clearly document system configuration and business processes

Effectively transfer knowledge to the customer for ongoing support

Keep abreast of new and relevant releases and features and stay a certified expert in your respective area(s)

Build and maintain relationships with key IT counterparts and business stakeholders

Occasional travel as needed to support client projects or for internal meetings

Key Selection Criteria

Workforce Software Technical Certification (L1) L2 strongly preferred

Minimum 2 years experience implementing Workforce Software Time and Attendance to include requirements gathering and completing business requirements documentation

Strong knowledge of various workforce management disciplines like Leave Accruals Attendance Tracking Compliance monitoring Employee Self Service Activity tracking Labor Distribution Shift Premium and Overtime processing

Thorough understanding of Workforce Software functions and the ability to research & apply business best practices

Deep understanding of how applications support business processes with ability to apply this knowledge to solve client business problems.

Experience designing and improving business process and controls with deep business process reengineering experience

Keen attention to detail specifically when given direction gathering requirements listening to customers documenting issues and problemsolving

Demonstrated ability to communicate solutions and deployment to various stakeholder levels

Strong verbal and written communication skills

Selfmotivating and be able to plan and manage your own work

Skilled at knowledge sharing of functional and technical information with other team members

Experience conducting end user training

Demonstrated understanding of the integration points with other HR systems and modules

Preferred Skills

Workforce Software Functional Certification

Certification for additional modules Advanced Scheduling Absence Compliance Tracker and Fatigue Management Reporting or Integrations

Working knowledge of integrations and configurations within S4 Hana Employee Central Payroll and Workforce Software hosted solution

Experience in one application management role and at least one other as an implementation or application management role

Experience in related SAP HCM / SuccessFactors and related business processes including integration with related modules (Finance SAP HCM Employee Central Employee Central Payroll)

Ability and desire to share knowledge with customers and to mentor other consultants on the team