Network Support Engi....
Network Support Engineer
Posted on :
15-03-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Req ID : 2628330
- Provide technical support and troubleshooting for network infrastructure including routers switches firewalls and wireless access points.
- Monitor network performance and proactively identify and resolve issues to ensure optimal uptime and reliability.
- Collaborate with internal teams to diagnose and resolve complex network problems.
- Configure and maintain network devices and services including VLANs routing protocols and VPNs.
- Implement security best practices to safeguard network assets and data from unauthorized access and cyber threats.
- Document network configurations procedures and troubleshooting steps for knowledge sharing and reference purposes.
- Participate in the planning and implementation of network upgrades expansions and migrations.
Requirements
- Bachelors degree in Computer Science Information Technology or related field.
- Proven experience in network support and administration preferably in a corporate environment.
- Proficiency in configuring and troubleshooting Cisco Juniper or other enterprisegrade networking equipment.
- Solid understanding of TCP/IP networking principles including subnetting routing and switching.
- Handson experience with network monitoring and management tools such as SolarWinds Nagios or PRTG.
- Strong problemsolving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively in a fastpaced environment.
- Industry certifications such as CCNA CCNP or JNCIA are a plus.
1. Excellent verbal and written communication skills 2. Generating leads, making sales calls, continuously updating our CRM database, and meeting sales targets 3. Proven customer support experience of 6 months+ in an inbound customer care process and willing to work in 24/7 environment (Work from office) 4. Ability to work effectively in a team environment. Pleasant, professional, and courteous personality skills 5. Strong phone contact, handling & Sales skills and active listening 6. Customer orientation and ability to adapt/respond to different types of characters 7. Ability to multi-task, prioritize and manage time effectively 8. Identifying, escalating priority issues and reporting to the high-level management
Employment Type
Full Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
