Program Manager

I. DESCRIPTION OF SERVICES

Texas Health and Human Services Commission requires the services of 1 Program Manager 3 hereafter referred to as Candidate(s) who meets the general qualifications of Program Manager 3 Project Management and the specifications outlined in this document for the Texas Health and Human Services Commission.

All work products resulting from the project shall be considered works made for hire and are the property of the Texas Health and Human Services Commission and may include preselection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Health and Human Services Commission will pay no fees for interviews or discussions which occur during the process of selecting a Candidate(s).

Under the direction of the Health and Human Services Commission (HHSC) chief of staff the program manager is responsible for overseeing a largescale heavily information technology influenced master project that includes multiple subprojects with a focus on successfully driving delivery of strategic and transformational change through proven leadership and direction. The program manager will develop and maintain a highlevel timeline for both master and subprojects in coordination with a cross functional team; detailed timelines for each project to include an integrated project schedule when needed. The program manager will lead meetings and report regularly to executives and the associated steering committees on project status including budget scope schedule resources issues and risks in collaboration with the project team. The program manager will have strong working knowledge and skills in waterfall and agile (including SAFe agile) project management methodologies.

Program Manager Duties:

• Provides overall leadership direction and oversight of all aspects of the projects.
• Enforces Committeeestablished project roles and responsibilities.
• Identifies and plans for needed resources.
• Assists with and manages project and procurement timelines including the sequence and cadence.
• In coordination with any assigned HHS employee or contractor to facilitate and manage various project times and resources to ensure a successful procurement
• Develops maintains stores and archives project plans artifacts and required documentation for each procurement project and subproject in coordination with the project team.
• Serves as the primary point of contact for project communications and status reporting.
• Coordinates stakeholder participation in project planning execution change control and closeout maximizing involvement during each.
• Performs risk management to include identifying and documenting risks and recommending and employing riskmitigation strategies.
• Performs other duties as assigned as required to complete each project.

This position is a hybrid position; however onsite meetings will be required as specified by executive management and may be held on any day of the week.

II. CANDIDATE SKILLS AND QUALIFICATIONS

Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.

Years

Required/Preferred

Experience

8

Required

IT program management experience: Excellent communication skills verbal and written. Developing clear concise project documentation. Team management through team meetings task assignment mentoring facilitation and training.

8

Required

Progress monitoring and use of risk management practices. An ability to keep leadership informed on project issues and progress. Effective management of resources in a mixed functional and matrixed project environment.

8

Required

Expert problem resolution skills. Comprehensive experience with Waterfall and Agile project management lifecycles (analysis and planning to development and deployment/implementation).

8

Required

Successful management of complex projects with a multiyear budget of $10 million or more.

8

Required

Experience with Microsoft Project Office Visio and dashboard tools such as PowerBI or Tableau.

8

Required

Experience with multistep selection methods.

8

Required

Experience with managing multiple competing priorities conflict management and negotiation/facilitation.

5

Preferred

Experience leading highly complex strategic transformation and businessprocess reengineering efforts.

5

Preferred

Experience in highly complex IT procurements with a Texas state agency.

3

Preferred

Work experience managing matrixed organizational and crossdivisional initiatives.

3

Preferred

Work experience managing projects for state and federal agencies.

2

Preferred

Work experience in Medicaid/Healthcare industry.

1

Preferred

Certified Texas Contract Developer/Manager preferred.