DCH IT Program Manager 2
Posted on :
14-03-2024
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1 Vacancy
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Job Description
Req ID : 2627162
Overview:
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client provides a full range of services including web portal providing information on the state business and economic development public safety Learning law justice health education Corrections transportation IT Social Services and culture. It also supplies information on government services and current job openings.
Position: DCH IT Program Manager 2
Location: Atlanta GA 30334
Duration: 12 Months
Job Type: Contract
Work Type: Hybrid
Job Description:
- The Client is responsible for administering cash food and energy assistance programs and under interagency agreements performs eligibility functions for the states Medicaid Program Childrens Health Insurance Program (CHIP) Women Infants and Children (WIC) Program and Child Care Assistance Program on behalf of the client Department of Community Health (DCH) client Department of Public Health (DPH) and client Department of Early Care and Learning (DECAL).
- Clients use these various forms of assistance to provide the necessities for their families while moving towards economic independence.
- Clients Integrated Eligibility System (IES) known as client Gateway is used by DHS to receive and process applications and perform eligibility determinations for the states health and social services programs.
- The system was originally designed developed and implemented in 2017.
- Major system components include but are not limited to a customer portal worker portal (case management) business rules engine workflow management and document imaging and management.
- The system has evolved over time with major modifications including recent changes to enable the client Pathways Program and to migrate from the States North Atlanta Data Center to a cloud platform.
- Through extensions and amendments to its original base contract the same IES vendor has continued to operate maintain and enhance client Gateway since its inception.
- While the client Gateway has served the State well the system architecture lacks flexibility and adaptability limiting clients ability to serve its customers efficiently improve the customer and worker experience across all programs ensure data security reduce benefit errors and fraud and advance the states goal of streamlining eligibility.
- The complexity time and expense required to continue to layer additional functionality on the underlying technology is not in the best interests of the State or its federal partners.
- Additionally the remaining option year for operations and maintenance support on the incumbent vendors contract is set to expire on June 30 2024.
- The Client is seeking a highly skilled and experienced professional to join our team on a contract basis as a Project Manager.
- In this role you will be responsible for overseeing and collaborating with two vendor partners who have been engaged to reimagine the business operations and technical architecture of the Integrated Eligibility System (IES).
Duties & Responsibilities:
- Partner with consulting vendors to develop and administer Master Project Schedule
- Manage relationships with multiple consulting partners ensuring effective collaboration
- Provide oversight for multiple projects within the program ensuring they are delivered on time and within budget
- Identify potential risks and develop mitigation strategies
- Monitor and manage risks associated with the consulting partners performance
- Monitor financial performance against budgets and take corrective actions as needed
- Ensure that teams have the necessary resources to meet project requirements
- Engage with key stakeholders including internal teams and agency executives
- Provide feedback and support continuous improvement
- Ensure compliance with contractual agreements / statements of work
- Ensure adoption / adherence to Program Standards
- Establish project administration framework including: Requirements Matrix RAID Log Project Plan etc
- Establish and facilitate multiagency project status framework
- Assist vendor partners in inventorying and documenting the current state environment
- Assist business assessment team in orchestrating stakeholder surveys
- Partner with consulting vendor on market analysis and competitive landscape
- Partner with consulting vendor in analyzing identifying and recommending solutions (Interactive Voice Response Knowledgebase Chatbot Document Management)
- Evaluate and recommend procurement channels for each of the recommended solutions.
- Ensure adherence with client procurement guidelines
- Collaborate with Vendor Partners to propose an implementation roadmap
Minimum Qualifications:
- Ten years of project management experience.
- Ten years of experience communicating project updates both orally and in written form with technical staff executive management and user staff.
- Ten years of experience with facilitating current state or application analysis sessions and documenting applications through use case process documents and workflow diagrams.
- Experience with User Acceptance Testing (UAT) methodologies and documentation.
- Ten years of experience with meeting facilitation and documentation.
- Ten years of experience with the use of MS Project Microsoft Visio Word Excel Smartsheet and Jira.
- Ten years of experience developing project plans.
- Ten years of experience with creating and presenting internal and external status reports and detailed status reports suitable for presentation to the management team.
- Ten years of experience tracking work tasks and maintaining project schedules (including work breakdown structures).
- Ten years of experience with risk tracking mitigation and issue tracking.
- Ten years of experience with delivering projects as per agreed schedule as per the current technical specification (within scope) and within the approved budget.
Preferred Qualifications
- Seven years leading data or system modernization projects in a state government domain/agency.
- Three years of experience working with health Information Technology systems.
- Certified Project Management Professional (PMP).
- Three years of experience with Medicaid
- Bachelors degree or equivalent experience in Computer Science Information Technology or a related field
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Employment Type
Full Time
Key Skills
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