Assist in providing worldclass customer care to customers by supporting
the front end via email chat and phone.
Consistently work with other teams to track solve and innovate our
processes and procedures to provide the best customer care in the world
Liaise with production to fix individual customer issues and alterations.
Should be empathetic in nature he must understand the customers
problems and have an intrinsic need to solve for the customers pain
points.
Must be able to communicate well orally as well as on email / chats /
whatsapp etc.
chat support,customer,chat,customer service,customer care,teamwork,phone support,problem-solving,customer service front end,email,email support,customer issues,communication skills,whatsapp