Principal ConsultantTech Lead ServiceNow - English - Lisbon

In this role you will be the technical owner and manage a team of developers assign their tasks and provide technical guidance as needed.

Position: Principal Consultant/Tech Lead ServiceNow

Location: Lisbon Portugal

Work model: Fulltime hybrid with 23 days at the office

DUTIES AND RESPONSIBILITIES:

• As a technical owner manage and mentor a team of developers assign their tasks and provide technical guidance as needed
• Participate in requirement discovery with clients design and develop solutions for the ServiceNow platform ranging from current feature enhancements and bug fixes to full application suite deployment
• Carry out agile sprintdefined development tasks to support release cycles including execution of development unit testing functional testing and overall peer review of team member work
• Review design and code per sprint to ensure quality
• Create and customize complex workflows and custom workflow activities
• Coordinate with Client Architects Business Analysts and developers to translate business requirements to technical requirements and development tasks
• Contribute and review user stories
• Build and maintain technical documentation
• Monitor health usage and overall compliance of ServiceNow and its applications
• Provide production support and be able to resolve problems under pressure
• Coordinate subproduction testing evaluation and regression remediation
• Support COE in continuous development of training paths for professional advancement
• Contribute to ongoing definition of best development and solution practices
• Lead training workshops as mean to spread experiences gained across the practice

REQUIREMENTS:

• Excellent communication skills in English to communicate effectively with clients and the team
• Relevant experience ServiceNow Development
• Prior experience in leading client projects as a technical lead
• Certified System Administrator (CSA) plus one mainline Implementer certifications (CSM /HRSD/ITSM/GRC etc.)
• Strong handon experience in Java scripting debugging and deployment using update sets for new applications enhancements and version upgrades
• Handson Experience working with Business Rules Client Scripts UI Policies UI Scripts UI Actions UI Pages Script Includes Access Control Lists APIs Service Portal etc...
• Good management analytic problem solving & interpersonal skills
• Selfmotivated Positive outlook & result oriented
• Knowledge of Azure DevOps/ TFS / Jira / Rally Etc. will be nice to have

BENEFITS:

• Excellent remuneration package based on experience and skills
• Relocation assistance for a perfectly matching candidate
• A dynamic and creative team with positive and friendly atmosphere
• Guidance and tools to reach your full potential