Relocation Consultant

Relocation Consultant Jobs in Doha, Qatar by Move One | Relocation Consultant Move One - Doha, Qatar Posted In 12/11/2013 Apply For Job • Applicants 26 • Views 6163 Job Description The Move One Relocation Consultant is the primary point of contact for the assignee during any destination service. - Communicate effectively and efficiently to all customers, assignees and/or vendors (i.e. realtors) and manage expectations - always be proactive; - Contact the assignee and clearly explaining the service to be provided and any related procedures and time lines; - Discuss and confirm service needs, interests and requirements with the assignee and establishing the "Service Key"; - Conduct orientation and home finding visits with assignees in the company, or own vehicle. - Maintain consistent contact with the assignee throughout the service;- - Provide clear and timely updates and service reports to any local Move One clients for whom they are providing services; - Immediately notify the local Key Account Manager - Destination Services and/or their Destination Coordinator of any issues or challenges that may arise during a relocation service and documenting the issues/challenges in viaRELO, and placing the service on alert; - Maintaining up-to-date knowledge and awareness of their destination city by reading expat websites and publications; - Assist with any surveys or requests for relocation related information for their destination. - Provide excellent Customer Service to ensure customer issues are resolved. - Build long term relationships with all new customers, acting with integrity, building trust and credibility and ensure personal attention. - Demonstrate product/service knowledge to customers while building credibility. - Compliance with quality control standards, regulatory compliance, and lease agreements - when included in service delivery. Job Category Customer Service & Call Center Job Requirements Experience Any Career Level Junior Job Type Full Time Vacancies 1 Open Positions Salary Negotiable Gender Any Degree Level Bachelor's degree Faculty / Institute