Customer Support US Shift
Posted on :
11-03-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Req ID : 2612913
Department: Human Resources
Reporting Structure: Customer Support Manager
Responsibilities:
- Provide exceptional customer support to clients during US shift hours
- Answer incoming calls and respond to customer inquiries via email and chat
- Troubleshoot and resolve customer issues in a timely and professional manner
- Document all customer interactions and provide feedback to the product team
- Collaborate with crossfunctional teams to improve customer experience
Qualifications:
- Excellent communication skills in English
- Prior experience in customer support or related field
- Ability to work independently and as part of a team
- Strong problemsolving skills and attention to detail
- Knowledge of CRM software and ticketing systems
Are you passionate about providing topnotch customer support and looking for a new challenge Join our team at Recooty and help us deliver exceptional service to our clients during US shift hours!
Job Type: Hybrid (Partial Remote)
Employment Type
Full Time
Company Industry
Call Center / BPO / KPO / Outsourcing
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
