Live Chat Agent

Description:

This is a fulltime remote role for a Live Chat Agent. The Live Chat Agent will be responsible for responding to customer inquiries and requests via live chat providing excellent customer service and escalating issues when necessary. The Live Chat Agent will also be responsible for maintaining accurate records of customer interactions and feedback as well as continuously improving and updating customer service procedures and standards.

Requirements:

Excellent communication and interpersonal skills

Ability to multitask and prioritize tasks effectively

Customer service experience preferably in a live chat or similar environment

Problemsolving skills and ability to think quickly on your feet

Good typing and computer skills with knowledge of Microsoft Office

Experience with CRM software is a plus

Bachelors degree in a related field or equivalent work experience

Benefits:

Benefits package available

401k plan

Relevant experience in property management and/or development is beneficial but not required.

Note that this is a fulltime role and is fully remote