Information Technology Business Manager

Description

This role is responsible for overseeing the business operations functions of the City of Atlantas information technology (IT) department.

Duties at this level include but are not limited to assisting the departments Chief of Staff and leadership with planning and executing professional tasks in the areas of strategic IT workforce planning operational performance management human resources continuous improvement and arranging IT training upskilling and professional development for the staff.

This is experienced professional should be capable of carrying out most assignments typical of the profession with limited guidance or review.

Minimum Qualifications Education and Experience:

Bachelors degree in business/public administration finance accounting or related field. 5 years of finance or

budgeting experience is required.

Preferred Education & Experience:

Bachelors degree in business/public administration finance accounting or related field; 57 years of professional

experience in public administration budgeting or related field (equivalent professional experience may be considered

for substitution for the required degree on an exception basis); and ITIL version 3 or 4 certification.

Knowledge Skills & Abilities:

Knowledge of principles processes and procedures for operating an exceptional and efficient information technology

organization. Skill in overseeing the management of record keeping and documentation. Skill in persuading people to

change habits and behaviors; attention to detail accuracy and quality; time management of self and

others; project management; critical thinking; using logic and reasoning to identify strengths and weaknesses of

alternative solutions conclusions or approaches to problems; listening and communicating exceptionally to

effectively convey information verbally and in writing; analytical thinking with demonstrated talent for identifying

scrutinizing improving and streamlining complex work processes; identifying and mitigating problems risks and

issues. Ability to apply general rules and best practices to specific problems to produce sensible solutions; work on

own initiative and be proactive in developing and improving the administrative and business functions; plan

coordinate and facilitate activities meetings and/or special events; routinely gather collate and/or classify data;

analyze data utilizing a variety of complex processes; operate equipment using a variety of standardized methods;

work with a significant diversity of individuals and/or groups; develop and maintain positive working

relationships; provide direction; provide exceptional customer service. Skill in communicating effectively with

supervisors and other staff members. Ability to comprehend and apply regulations and procedures of the department;

and ability to perform duties under a moderate degree of stress related to duties that require constant attention to

details and tight deadlines.

Estimated Duration

02/26/2024 03/15/2024

Schedule

Days

Monday Yes Tuesday Yes Wednesday Yes Thursday Yes Friday Yes Saturday No Sunday No

Remote Work :

No