Casino Account Manager

Job Summary:

EveryMatrix is looking for an experienced Account Manager to join our highperforming Casino Commercial Division based in Malta.

As a Casino Account Manager you will play a pivotal role in advancing our business expansion endeavors with existing clients overseeing and managing performance growth activities for EveryMatrix Exclusive Games Aggregation and Gamification Products. Meeting established annual targets and spearheading initiatives for business development are paramount to excel in this position.

Company Intro:

EveryMatrix is a leading B2B SaaS provider delivering iGaming software content and services. We provide casino sports betting platform and payments and affiliate management to 200 customers worldwide. The company is profitable has over EUR 100m in annual revenues and has 700 employees in offices across ten countries in Europe Asia and the US. EveryMatrix was founded in 2008 and remains a founderowned private company.

Responsibilities:

Establish and maintain strong longterm relationships with current operators ensuring highquality service standards and acting as an internal advocate for the client.

Actively engage with existing clients to promote our Casino products and services within the iGaming industry generating promotional campaigns and monitoring their success with EveryMatrix Games and Aggregated Content

Support product teams by identifying functionality gaps and new product requirements for the gaming vertical sharing customer feedback and industry insights.

Lead indepth monthly/quarterly performance reporting and provide insights with recommendations and strategy/focus points to clients

Manage operational issues efficiently and timely ensuring smooth service delivery to clients

Monitor individual casino sites performance and provide suggestions on how to optimize games on their sites as per Top performing data analytics in clients target region

Strive for premium onsite positioning of EveryMatrix Games and new releases

Stay informed about company products enhancements and updates upselling new products proactively as they become available.

Run tracking reporting and analysis of KPIs to be accountable for daytoday client performance.

Support marketing efforts and ensure clients are informed about all relevant news

Cooperate with internal teams such as Compliance Tech Compliance Legal Finance etc to keep hygiene of client documentation and respect regulatory requirements

Stay engaged about market trends and regional product preferences driving internal action.

Attend gamingrelated trade shows and industry events traveling to meet existing clients when necessary.

Requirements:

Minimum of 2 years experience in iGaming ideally in a commercial role in B2B in Gaming development company

Genuine interest in online gaming with a good understanding of the industry and regulated markets

Passion for games and casino content features

Tenacious personality with a drive for outstanding results

Strong negotiation presentation and communication skills

Ability to work independently with excellent organization time management and prioritization skills

Strategic and businessdriven mindset with critical thinking abilities

Attention to detail adherence to deadlines and solutionoriented personality

Experience in databased performance analysis reporting and statistics

Advanced skills in all Microsoft applications good learning skills for internal applications

WorkLife Balance:

40% work from home over any 3month period (can work one month per quarter abroad)

Extra leave days added depending on seniority inside the company 32 days

10 sick leave days per year with no doctors certificate requirement (excluding legal medical leave)

21 weeks of maternity leave

4 weeks of paternity leave

Upon return to work soon after having child 100% work for home for one year for mothers; 13 weeks for fathers

Benefits and Office Perks:

Daily catered lunch or monthly lunch allowance

Private Medical Insurance

Gym Membership

Access to online learning platforms Udemy for Business and OReilly and budget for external training

Parking at the office & many office perks (e.g. massage at work)

Frequent office events and teambuilding activities in different locations

A great office space with its own pool on the roof