Printer Engineer Southborough FieldRemote

We are currently seeking a qualified hybrid field technician to join our client. The ideal candidate will have experience with a variety of printer brands and models and will be able to troubleshoot and resolve issues quickly and efficiently.

What’s in it for you -

• Salary: £35000 - £42000 per annum depending on experience.

• 40 days paid holiday annually consisting of bank holidays and discretionary festive company shut down.

• Opportunity to join partnerships scheme and become eligible to receive a share in the profit of the business.

• Fuel Card for business millage

Mandatory Skills 4yrs+ experience of working as a Digital Printing Field Engineer:

• 4+ years’ experience in the printing industry

• Experience with wide format printers

• Knowledge working with networked configurations

• Good communication skills & well-presented

• Ability to troubleshoot and problem-solve independently.

• Good computer skills and aptitude for learning new software.

• Cloud print software management experience.

• Document Management software experience (eg: Uniflow) would be an advantage

Duties include but are not limited to -

• Respond to customer inquiries regarding printer problems in a timely and professional manner.

• Diagnose technical issues and recommend appropriate solutions.

• Install, configure, test, maintain, monitor, and troubleshoot printers.

• Perform regular maintenance checks on printers to ensure optimal performance.

• Order and maintain inventory of printer parts and supplies.

• Coordinate with vendors for warranty claims and service contracts

• Train users on proper printer operation and maintenance

• Prepare cost estimates for printer repairs and replacements.

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• **Please note, if laptop/pc specifications are not provided with screening questions, please consider your application unsuccessful**