DUTCH FLEMISH GERMAN OR DANISH SPEAKING CUSTOMER SERVICE PROFESSIONALS REQUIRED!
We are working with a leading Outsourcing/BPO consultancy seeking to onboard a Dutch Flemish German or Danishspeaking Customer Support Advisor to join their teams in Greece to support a project that mobility and transport financial services.
Location: Work from home/Remote Greece
Employment type: Fulltime
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
- Handle all incoming contacts from customers through various channels (phone email and chat)
- Provide 2nd level support for the clients
- Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
- Use adequate tools processes and/or methods to ensure the provision of accurate valid and complete information
- Make sure that great levels of client service is delivered at all times and ensure a positive experience.
REQUIREMENTS:
- C2 level of Dutch Flemish German or Danish plus English language
- Passionate about customers and customer service
- Problemsolving skills
- Upbeat and positive attitude
- Ability to identify apply and explain your product and/or service expertise with clarity.
- Stable internet connection
OFFER:
- Excellent remuneration package
- Very comprehensive training
- Private medical insurance
- Unlimited contract
- Meal cards
- Performance bonus
- A dynamic and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential.
knowledge development,email support,danish,service expertise,chat support,problemsolver,customer service,problem-solving,customer support,english,phone support,positive attitude,communication,product expertise,on-call support,technical support,online support,chat,email,dutch,german,flemish