Business Application Manager

Ready to build the future Join our client a Top home technology provider and forwardthinking company that leads the way in building services innovation. With over 1300 dedicated colleagues theyre pioneering the future of building services and they want you to be a part of it.

Tasks

For their Headquarters in Schwerzenbach they are seeking a Business Application Manager to join their Team:

• Take on the role of a key business contact for designated applications ensuring seamless operations and providing timely technical support.
• Provide 2nd level support via their ticket system swiftly identifying and resolving technical issues to maintain operational efficiency.
• Address inquiries from key users customize systems and conduct employee training sessions to optimize utilization.
• Oversee change and release management processes for specialized applications ensuring smooth transitions and minimizing disruptions.
• Contribute to the development of technical concepts requirements and test specifications to enhance system functionality.
• Act as an interface and coordination point with external partners monitoring contract components to uphold service level agreements (SLAs) and ensure optimal system availability.
• Share responsibility for shaping and maintaining their IT enterprise architecture.

Requirements

• Completed higher education in computer science business informatics or automation.
• Proven experience in technical support network and server administration and application support within an industrial setting.
• Implementation experiencie with CRM & ERP Platforms (ideally Microsoft Dynamics CRM).
• Familiarity with project management methodologies and a penchant for systematic solutionoriented approaches.
• Proficiency in German. Key requirement!

Benefits

• Join a dynamic and innovative team at the forefront of building services technology.
• Opportunity for professional growth and development within a supportive work environment.
• Competitive salary and benefits package.
• Engage in challenging and rewarding projects that make a tangible impact.
• Collaborate with industry experts and access ongoing training and learning opportunities.

If youre ready to take your career to new heights and contribute to shaping the future of building services we welcome your application ;)

Join them in their mission to drive innovation and excellence in every aspect of their operations. Apply now and become a vital part of their dynamic team!