Sales and Operations ManagerWEST COAST

Position Overview: The individual in this role will be responsible for managing and overseeing the West Coast sales territory as well as the operations of its two metal curving facilities located in Northern and Southern California. This dual function ensures not only the growth and maintenance of the customer base through proactive sales calls on existing and potential clients but also guarantees that projects are executed with the highest quality and delivered on schedule. By bridging sales and operations this position plays a pivotal role in maintaining clients commitment to quality and outstanding customer service. The successful candidate will report to the National Sales Manager for sales functions and the President for operations with five direct reports for operations.

Key Responsibilities:

• Sales and Promotion: Actively promote and market companys capabilities to both new prospects and existing clients with an aim to increase sales and broaden the companys client base.
• Operational Oversight: Organize and oversee the execution of jobs at the two West Coast facilities ensuring that projects are completed with the highest standards and delivered on time.
• Profitability: Monitor and manage the profitability of the two West Coast facilities ensuring sustainable growth and financial health.Customer Service: Provide exceptional customer service to existing clients addressing any concerns queries or feedback in a timely and professional manner.
• Customer Relationship Management: Maintain regular contact with existing customers to foster loyalty and identify potential upselling or crossselling opportunities.
• Regional Travel: Regularly travel to customer and prospect locations within the West Coast region to establish maintain or strengthen business relationships. Overnight travel is expected once every 6 weeks.

Requirements & Qualifications:

• Bachelors degree or equivalent work experience.
• Minimum of 5 years of experience in the metal curving or architectural metal industry.
• At least 3 years in a managerial role.
• Comprehensive understanding of the architectural metal curving process and architectural metal fabrication.
• Ability to present and educate the value of collaborating with our client.
• Capability to communicate effectively with a team of customer service representatives and estimators.
• Strong organizational skills and the ability to schedule and report jobs within the plants.