Accomplishes system initialisation and configuration, system operations, system monitoring, rapid fault diagnosis in accordance with SLA’s, implement hotfix and workarounds to ensure successful training outcomes and maximum system uptime.
Post operation tasks and system shutdown. Restoring environments to a predefined configuration and state in preparation for the next operational requirement of the capability.
Performs corrective actions and preventive maintenance, solving and authorised modifications on hardware and software to resolve technical, design, quality, operational and other issues with the system.
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