International Process - Customer Support
Posted on :
02-03-2024
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Job Description
Req ID : 2584285
Greetings
Excellent Opportunity for voice process leading MNC Apply Now Kolkata.
Designation : Customer Support
Location : Kolkata
Interview Mode: Online
Shift: Night Shift
Week Off: 2 Days rotational
Responsibilities:
- The primary job of a customer service representative is to address customer issues and resolve them in a timely and efficient manner.
- Support reps interact with customers on a variety of channels such as phone email and social media
- And ensure that all valid customer concerns are being dealt with immediately.
Requirements
Requirements
Candidate should have :
- Good Communication skills take calls Over Phone which involves working in different time zones
- Take calls from Global clients and initiate the right response to them positively and professionally flexible to work in shifts.
- Excellent English both verbal and written communication skills
- Knowledge of customer service principles and practices
- Good technical knowledge
Qualification: Undergraduate/ Graduate with 2yr experience candidates can attend interviews.
Benefits
PF ESI Incentives Cab facilities Traning facilites
Opportunity to move laterally within the organization through IJP for various other roles and business units which exist.
Good Communication skills Take calls Over Phone which involves working in different time zones Take calls from Global clients and initiate the right response to them, positively and professionally. Flexible to work in shifts. Excellent English - both verbal and written communication skills Knowledge of customer service principles and practices Good technical knowledge
Employment Type
Full Time
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