Employer Active
Duties:
Provides IT support for vended and custom applications including resolving highly complex issues and assists with data security redundancy and support in collaboration with more senior technical staff.
Conducts rootcause analysis by researching hardware environment and software application and system problems works with colleagues and customers to resolve issues documents resolution and communicates resolution with customer.
Regularly reviews applications and makes modifications and/or updates of a single system application or basic software and their associated hardware at multiple Client sites to ensure currency and functionality within the established environment.
Contributes to the design development implementation and maintenance of custom system software and/or the installation and maintenance of purchased systems software as well as the configuration and support of hardware systems Client.
Produces and maintains documentation such as systems requirements designs resource inventories and plans as requested.
Interfaces routinely with colleagues who may be located at any of the Client Group practices to perform job responsibilities requiring virtual collaboration and partnership. May be required to provide 24/7 oncall support.
Education:
Bachelor s degree and training/experience in technical development; OR Associate s degree and 5 years professional experience in technical development.
Required
23 years of .NET/Angular experience required.
Azure/DevOps/ServiceNow is a huge plus but willing to train if needed.
RootCause Analysis
Documentation
Maintenance
IT Support
Full Time