Business Technical Analyst External id 113968-1
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Job Description
JOB IS REMOTE
MUST BE EST AND WILLING TO TRAVEL FOR QUARTERLY MEETINGS
NEED A TECHNICAL BSA
STRONG API EXP
TROUBLE SHOOTING
Review and troubleshoot incidents related to PIDS on a daily basis
Manage incident reporting in ServiceNow tool
Track Train information through ARROW (Mainframe) and API queries
Engage different vendors based on the issue reported by the stations
Follow up with stations regarding PIDS issues
Track and follow up with vendors and Amtrak teams until completion/closure of the incidents
Participate in PIDS 2.0 Project initiation meetings
Help team in gathering requirements for the PIDS 2.0 project
Work with internal AMTRAK teams through service/technical requests
A
Background Check :Yes
Employment Type
Full Time
Company Industry
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- User Acceptance Testing
- Business requirements
- SDLC
- Systems Analysis
- Data Analysis Skills
