Customer Service Rep....
Customer Service Representative
Posted on :
29-02-2024
Employer Active
1 Vacancy
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Job Description
GERMAN DANISH CZECH OR SLOVAK SPEAKING CUSTOMER SERVICE PROFESSIONALS REQUIRED!
We are working with a leading Outsourcing/BPO consultancy. They are seeking to onboard a Danish Czech Slovak or Germanspeaking Customer Support Advisor to join their teams in Greece to support a project that mobility and transport financial services.
Location: Athens Greece (Work from home/Remote in Greece available too)
Employment type: Fulltime
Remuneration: Base salary
Location: Athens Greece (onsite)
Employment type: Fulltime
DUTIES AND RESPONSIBILITIES:
- Handle all incoming contacts from customers of a retail company through various channels (phone email and chat)
- Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
- Use adequate tools processes and/or methods to ensure the provision of accurate valid and complete information
- Make sure that great levels of client service is delivered at all times and ensure a positive experience
REQUIREMENTS:
- C1 level of German Danish Czech or Slovak and C1 English both oral and written
- Passionate about customers and customer service
- Problemsolving skills
- Upbeat and positive attitude
- Ability to identify apply and explain your product and/or service expertise with clarity
OFFER:
- Excellent remuneration package
- Unlimited contract
- Relocation support available
- Private medical insurance
- Line operating hours: Monday to Sunday 24/7
- Meal cards
- Performance bonus
- A dynamic and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential
german,german language,problem solving,service expertise,customer support,problem-solving,communication,positive attitude,customer service,slovak,czech,danish,on-call support,web chat,chat,email,technical support,customer
Employment Type
Full Time
Key Skills
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