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A Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. What will I be doing? As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards: • Analysis local market trends and competitor activity to identify business leads • Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams • Negotiate room rates/packages with corporate clients • Develop and implement creative local marketing channels, including social media channels • Prepare company contracts for the hotel in accordance with current business and pricing conditions • Work within current business strategies and recognising potential opportunities • Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs • Attend Sales events, as required • Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads • Answer customer queries in a prompt and professional manner • Manage staff performance in compliance with company policies and procedures • Recruit, manage, train and develop the Sales team What are we looking for?
Full Time