Mail-Room Assistant

For further inquiries regarding the following opportunity please contact one of our Talent Specialists
Komal

Title: MailRoom Assistant
Location: Memphis TN
Duration: 11 Months

Description:
ESSENTIAL FUNCTIONS:

• Receive sort and process mail documents packages and supplies.
• Notify recipients
• Deliver and pickup mail on scheduled runs
• Record & process accountable mail information maintain logs
• Track trace and resolve mail problems with USPS express and local delivery services
• Prepare mail and packages for external shipment and coordinate deliveries and pickups (may include USPS pickup/delivery)
• Perform quality checks on outbound mail
• Validate internal mail addresses
• Bar code address lookup
• Use common mail services including fax air express postal services
• Fill out shipping forms and/or enter electronically in shipping terminal per the job ticket
• Perform finishing work on documents to be mailed such as folding and insertion
• Perform electronic mail distribution (open mail prep scan and distribute)
• Perform fulfillment functions such as assembly packaging shipping and tracking of kitted materials
• Follow mailroom security procedures
• Barcode tracking or face scanning incoming mail and packages
• Perform logging transmission receipt and timely distribution of faxes
• Shipping and receiving using automated system to track and manage activity Monitor/order/replenish supplies inventory mail and distribution activities
• Send and receive email messages
• Arrange alternative courier or shipping services to meet customer requirements
• Fully operate clean and maintain all shipping and mail equipment
• Contact service on mail and shipping equipment if need occurs
• Determine output packaging per packaging standards (e.g. process for books tabs etc.)
• Driving (if required)
• Utilize mail equipment per training ; for example:
  • Finishing equipment
  • Inserters
  • Postage meters
  • Envelope printers
  • Scales
  • Pitney Bowes Mail Management systems
  • FedEx shipping systems

SKILLS:

• Able to lift and move up to 50 pounds
• Able to demonstrate ability to read write and follow English instructions
• Able to demonstrate PC / Internet Skills Basic
  • Open applications
  • Create and find file folders
  • Find open rename files using Windows Explorer (or equivalent)
  • Delete and recover files
  • Open and send emails (create mail add save attachments)
  • Manage email (create folders change user options)
  • Basic internet navigation (search; navigate to websites; navigate within website)
  • Introductory knowledge of MS Word or equivalent (open saved files create basic text documents print and save documents)
  • Introductory knowledge of MS Excel or equivalent (open saved workbooks data entry basic data and column/row formatting print and save workbooks)
• Able to demonstrate customer service and communication skills Able to demonstrate ability to manage multiple tasks
• Able to demonstrate ability to perform duties with minimal supervision
• Able to demonstrate ability to perform Data entry

EXPERIENCE:

Experienced delivering services in a client environment

EDUCATION: Minimum: High School diploma or equivalency

EDUCATION VERIFICATION: Yes

About us: DivIHN the IT Asset Performance Services organization provides Professional Consulting Custom Projects and Professional Resource Augmentation services to clients in the MidWest and beyond. The strategic characteristics of the organization are Standardization Specialization and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race color religion (creed) gender gender expression age national origin (ancestry) disability marital status sexual orientation or military status.