Branch Manager Loan Sector - Washermanpet Chennai

To work as manager for the branch and generate revenues with optimum utilization of available resources and would also be responsible for building the team of development managers and PFA s motivating mentoring and guiding the team

To Achieve the desired revenue targets and persistency targets for the branch

To recruit an effective and efficient team.

To Handle first level Complaints of Employee PFA Policy Holders

To Plan for daily monthly and yearly activities

To Conduct and Monitor branch activities on daily basis.

To provide Training and inputs to the team.

To maintain the desired product mix

To Interact with senior management for the resolution of critical issues.

Requirements

Ensure sales volumes for multiple products sourcing quality & underwriting diligence to meet sales

targets while controlling delinquencies and frauds

Provide superior customer experience

Manage TAT s on credit & processing

Minimize pre & post disbursal discrepancies

Monitoring Performance

Monitoring Branch performance in terms of key drivers i.e.

Contributed Value....Volumes / Profitability / Expenses / Losses

Employee Retention

Employee Productivity

Customer experience

Monitor individual performance of each employee continuously work to maximize productivity

People Management

Motivate and develop branch team

Drive branch team to excel.

Manage and mentor the team and keep attrition of branch staff low

Conduct regular meeting with branch staff

Provide open and honest feedback and ask for feedback.

78 Years experience with at least 4 years in Retail Assets

Ability to plan & execute

Strong interpersonal skills and leadership ability

Ability to create professional work culture that encourages enthusiasm and team spirit

Understanding of credit risks & operational risks.

Ability to manage and implement change by taking complete ownership

Benefits

Salary: up to10LPA

Location : Washermanpet

Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds Provide superior customer experience Manage TAT s on credit & processing Minimize pre & post disbursal discrepancies Monitoring Performance Monitoring Branch performance in terms of key drivers i.e. Contributed Value....Volumes / Profitability / Expenses / Losses Employee Retention Employee Productivity Customer experience Monitor individual performance of each employee, continuously work to maximize productivity People Management Motivate and develop branch team Drive branch team to excel. Manage and mentor the team and keep attrition of branch staff low Conduct regular meeting with branch staff Provide open and honest feedback and ask for feedback. 7-8 Years experience, with at least 4 years in Retail Assets Ability to plan & execute Strong inter-personal skills and leadership ability, Ability to create professional work culture that encourages enthusiasm and team spirit Understanding of credit risks & operational risks. Ability to manage and implement change by taking complete ownership