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The Medical Director (MD) is responsible for the continuous pursuit of Medical Excellence encompassing patient care client service excellence lifelong learning and hospital efficiency. This key leader is responsible for role modeling for all associate veterinarians and providing them with coaching and mentorship in the ongoing pursuit of Medical Excellence. The MD will work in close partnership with the Practice Manager (PM) to create an environment of collaboration communication and continuous improvement. Together the MD and PM will create and maintain a safe and enjoyable atmosphere for their team leading to high levels of teamwork and retention. In collaboration with their Regional Director the Medical Director and Practice Manager will develop an annual operating plan for their hospital to advance in Medical Excellence continually and total performance.
A successful Medical Director will excel when they lead with a growth mindset an attitude of servant leadership continuous role modeling of clinical excellence and utilization of the power of the MVP network leveraging it to their advantage to enable recruiting and achieve hospital goals. The Medical Director contributes to the hospitals total performance in the areas of revenue growth Professional Client Transaction (PCT) overall growth and consistency amongst doctors increasing pet visits client Net Promoter Score (NPS) and employee satisfaction and retention. Together as a team the Practice Manager and Medical Director lead their hospital toward a total EBITDA goal. The Medical Director may serve in a dual role as the Hospital Director.
Full Time