Linux Systems Application Support Engineer

Job Title: Linux System & Application Support Engineer

Location: Tampa FL Hybrid

Contract Long Term

Locals to Florida are highly preferred.

Candidates must have onboarding of applications experience!!!!!

• Must have strong communication skills to speak with clients and figure out their pain points
• Be able to troubleshoot on the fly.

Five or more years of experience as a Full stack Linux Systems & Application Support Engineer
Strong Knowledge of Unix/Linux based systems and experience troubleshooting applications running on these systems
Ability to apply a systematic approach to solve problems with a sense of ownership and focus
Effective communication skills with the ability to articulate technical details to different audience
Strong Experience with application onboarding capturing requirements understanding data sources application relationships manage meetings training etc
Hands on Scripting & Programming in Python bash Ansible YAML etc.
Understanding of data parsing and regex syntax etc.
Develop new processes to prevent problem recurrence and automated recoveries & Mentor staff to replace manual processes with automation
Contribute to team design discussions with detailed technical information.
Identify strategic/tactical solutions and provides risk assessments and recommendations.
Good knowledge with Tomcat MySQL/Percona support and SQL queries RHEL RabbitMQ Elasticsearch Logstash Kibana nginx haproxy
CI/CD Deployment pipeline experience (GIT Jenkins Ansible or equivalent technologies)
Understanding of HA design crosssite replication local and global load balancers etc
Experience with Security Hardening & Vulnerability/Compliance OS patching
Strong knowledge of performance monitoring metrics capacity planning and management
Familiarity with Splunk HP OMi/Infrastructure agents APM/New Relic Elastic Agent Catchpoint syslog events SNMP events Zabbix ServiceNow etc
Strong skills in creating documentation engineering runbooks support procedures user onboarding and support documentation
Familiarity with Confluence and JIRA LLM Gen AI etc.
Data ingestion & enrichment from various sources webhooks and REST APIs with JSON/XML payloads & testing POSTMAN etc.
Hands on experience Elastic to monitor and manage critical applications and infrastructure
Influencing other teams and engineering groups in adopting AIOPS best practices.
Troubleshooting problems involving the appropriate resources and driving resolution of issues with a focus on minimizing impact to our customers.
Understanding of CMDB and asset relationships topology maps and alert enrichment
Develop new processes to prevent problem recurrence and automated recoveries
Strong data analytics and centralized reporting (ex. Grafana dashboard integration)

Linux,Linux Application Development,ElasticSearch,Ansible,Bash,Python,YAML,Unix,Load Balancing,HA design