Finnish-speaking Customer Advisor

Are you full of bright ideas and fluent in Finnish Join our office in Copenhagen and embark on a new customer service adventure!

We are looking for a customer service advisor to join our team supporting customers within the lighting industry You will be responsible for being our external face to our customers when they call in and need help. You will handle our customers inquiriesby phone email and chat. Since we are responsible for many different types of cases you will get to immerse yourself in various problems and aim toalways find the perfect solution for the customer.

In this role your technical understanding immersion and responsibility are central. We trust that you take responsibility for solving your tasks and trust your own decisions. Your role will involve a number of technical questions from both professionals and private individuals. Therefore it will be a big plus if you have good technical knowledge within smart homes technology and are generally interested in this.

We think youllbe a great match for this role if:

You like to work at a fast pace with great colleagues and fantastic customers. Since we work a lot according to common goals we wish that you are goaloriented and strive to improve. It would be great if you havetechnical understanding and are able to find your way around a smartphone. Previous experience is a plus but not a requirement as we value your personal skills more!

• You speak and write Finnish fluently
• You are efficient and professional
• You are independent proactive and responsible
• You are service minded and can turn negative customer situations into positive ones
• You can make yourself understood in English both spoken and written

Why choose us Because Concentrix Webhelp offers:

A good monthlyfixed salary

Good career development and training opportunities with the help of our internal career program Get Ready!

The opportunity to work for a global company in an amazing team with supportive colleagues

Our team is really looking forward to welcoming you on board but first there are some steps in the recruitment process.

Does this sound like something for you Dont leave us hanging apply NOW!

START: 19/02/2024 or 18/03/2024

LOCATION: Our office at Borgmester Christiansens Gade 50 2450 Copenhagen With the possibility of working from home in the future.

EMPLOYMENT TYPE: Fulltime

WORKING HOURS: Monday to Friday between 08:0018:00 (on a varying schedule)

APPLICATION DEADLINE: 29/02/2024 We are hiring continuously so the position can be filled before the application deadline expires

If you have any questions related to the vacancy please reach out to Recruiter Maria Blom (in Finnish or English)

We are proudly one team one company. We are committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs job requirements and professional qualifications without regard to race age gender identity sexual orientation religion ethnicity family or parental status national origin disability or any other classification protected by applicable national laws.

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