QUALITATIVE SENIOR RESEARCH EXECUTIVE

Overview of the role:

You will be working with multinational clients and play a key role in codeveloping creative solutions to their biggest business challenges. Working across a range of industries supporting diverse business needs including branding communications strategic planning customer experience product development and consumer behaviour you will be part of the team ensuring we deliver exceptional insights across qualitative research projects.

This is a South African based regional client servicing role.

Skills :

KEY PERFORMANCE AREA S

Research Design:

Working with Research Directors across the MDI network you will help design research programs that provide answers to clients business questions

Appraising client briefs to understand clients needs and business objectives

Demonstrate critical thinking and research knowledge to produce effective proposals

Collaborate with clients to suggest and implement best practice research designs and output

Input and develop Discussion and Indepth interviewing guides

Running qualitative inthemoment data collection processes in collaboration with the qualitative team

Project Management:

Manage projects to ensure that they deliver against agreed goals and within required budgets and timelines

Schedule and lead regular planning and review meetings

Highlighting project management concerns with your manager to ensure seamless client service

Ability to work outside of defined parameters and be able to adapt to situations as they change

Prepare simple project costings for the Directors signoff including the liaison with suppliers

Building strong relationships with suppliers to ensure the best project outcomes for MDI

Moderation & FW:

Ability to moderate consumer groups indepth interviews lead ethnographies and conduct general FW across a variety of demographic groups.

Liaise with FW suppliers in setting up research projects and ensuring the correct consumer mix is achieved for all qualitative projects.

Reporting:

Working with Research Directors inputting into all elements of reporting such as the analysis requirements inputting data into charts checking data in the charts assisting with report commentary and summary.

Providing insight recommendations that align to the clients research and business objectives.

Commitment to producing insightful highquality and timely deliverables to our clients.

Client Engagement:

MDI is renowned for its excellent highlevel interactions with its clients we strive to understand their business to enable us to be true partners.

Proactively sell the benefits of MDI to potential clients.

Day to day interaction & relationship building with existing clients.

Proactive & responsive communication with all clients.

Consistent timely delivery.

Present to client audiences in an engaged and energized way.

Teamwork & Collaboration:

Effective and efficient team member who demonstrates a strong spirit of collaboration openness towards people of different cultures and a proactive attitude to build relationships internally and externally with teams and markets beyond one s own.