Tourplan Contracting....
Tourplan Contracting Quality Assurance Agent
Posted on :
20-02-2024
Employer Active
1 Vacancy
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Jobs by Experience
1-3years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
20-02-2024
Job Description
Req ID : 2547313
PLEASE DONT APPLY IF YOU DONT HAVE WORKING KNOWLEDGE OF TOURPLAN!
JOB PURPOSE
To ensure the accuracy of all rates loaded and meet client deadlines set by the Contracting GM. Provide support to frontfacing business units with all queries to ensure timely and efficient resolution.
QUALITY ASSURANCE
- Check rates and follow documented stepbystep internal processes to complete files accurately.
- Assist with queries on contracts and rates from various brands.
- Communicate with the relevant Contracting Executive when necessary.
- Update the Error Tracking sheet.
- Load tBucks allocate points to backoffice staff load supplier allocations on the system (annually) and assist with tBucks bookings for select management staff.
TEAMWORK
- Proactively participate in team projects proposals and activities.
- Assist in areas of expertise.
REPORTING
- Provide monthly updates on Error Tracking reports to GM.
- Submit monthly feedback report to GM including updates on tBucks queries and processrelated challenges.
LEARNING & DEVELOPMENT
- Continuously develop product knowledge.
QUALIFICATIONS & EXPERIENCE
- Matric / Grade 12.
- 1 year of business administration skills.
REQUIRED SKILLS
- Knowledge of Southern Africa (tourist attractions seasonality routes distances and driving times places of interest geography transport infrastructure).
- Supplier knowledge (property grading and room configurations vehicle capacity).
- Knowledge of the Tourplan system would be advantageous.
- Microsoft Office proficiency.
Tourplan
Employment Type
Full Time
Key Skills
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