Business Analyst DigitalTechnology Specialist

Location: Remote there would be an expectation to meet with the rest of the BA team in the Northampton office once a month.

Department:Change (under Digital)

Salary: up to 55000 DOE

Hours: 37.5

Business Analysis digital expertise to both align with and ensure the success of our Digital delivery.

This role is fundamental to our ongoing and future success

Role Overview: We are looking for a skilled technical Business Analyst with a strong background in ecommerce to collaborate with crossfunctional teams in gathering and analysing requirements identifying business opportunities and implementing technical solutions. The ideal candidate will possess a blend of business acumen and technical expertise to facilitate the development of our ecommerce platforms and enhance our online customer experience.

Responsibilities:

• Collaborate with stakeholders to understand and document business requirements related to ecommerce initiatives.
• Conduct indepth analysis of existing ecommerce systems processes and data to identify areas for improvement and optimisation.
• Translate business needs into technical specifications for development teams.
• Work closely with Agile teams including developers designers and QAs to ensure successful implementation of ecommerce solutions.
• Serve as the conduit between nontechnical stakeholders and Product Owners / delivery teams ensuring all parties are aligned and wellinformed.
• Collaborate with both onshore and offshore development teams to articulate business and technical requirements.
• Create user stories from business requirements and document these in JIRA.
• Stay updated with industry trends and best practices in business analysis and ecommerce to propose innovative solutions.

Skills and Qualifications:

• Proven practical experience as a Business Analyst with strong focus on ecommerce and customer journeys.
• A proven working understanding of agile methodologies and their application.
• Strong technical grounding especially in the realms of thirdparty API integration (payment gateways CRM etc.) and customer journey modifications.
• Exceptional communication abilities adept at bridging the divide between technical and nontechnical stakeholders.
• Additional certifications in Business Analysis or Agile a bonus.

Personal Attributes:

• An enthusiastic problemsolver able to navigate and work towards resolving ambiguity
• Adaptive and resilient thriving in dynamically evolving project scenarios.
• A team player skilled in fostering harmonious working relationships.
• Genuinely passionate about leveraging technology to propel business success.