Chat Engineer

Job Title: Chat Engineer

Location: 100% remote

Contract/contract to hire and Contract Length: 12mo

1. Top 3 requirements:

Experience with Symphony and/or Mattermost

Able to Build troubleshoot and Fix system issues

1. Nice to Haves
   1. Red Hat System administration
   2. Exp with MySQL
2. Job Description:

Persistent Chat Engineer
Liaison with Security Operations Product Engineering Architecture and Vendors to manage product lifecycle fixes features and enhancements
Workbook management through Product JIRAs
Development of low level designs to meet bank requirements and security demands
Deployment of low level environments
Development of documentation and Hosting of training sessions to support the transition of new services into operations
Advanced product testing
Continual ownership for the accuracy and completeness of all technical documentation
Active participation in review of requirements for technical feasibility
Represent technical requirements for the deployment of new services
Participate in regular requirements meetings to groom backlog and agree feature releases
Ensure all nonStrategic Social and Chat products are decommissioned from the Enterprise.
Enterprise Level Engineering (preferably within financial institutions) Must Have
Persistent Chat applications such as Mattermost / Rocket Chat hosted on Linux Must Have
Red Hat Certified System Administrator (RHCSA) Could have
MySQL DBA/Development Experience Could have
Exceptional documentation and problem solving skills
Tenacity and curiosity are key when developing new products.
Extensive experience in cloud enabled Instant Messaging platforms (e.g. Symphony Teams Slack)
Experience with the deployment of applications to Mobility frameworks incl. MAM and MDM.
A team player with the ability to have individual accountability for deliverables
A clear and unambiguous communicator (methodical disciplined confident critical thinker).
Proficient in proactively identifying mitigating and resolving risk