Solution Documentation Associate

Solution Documentation Associate

Remote: Argentina India

About Us

Extropy Advisors is an advisory firm in the finance digital transformation space founded in 2014. Our mission is to help organizations navigate successfully through the financial digital transformation journey reach exceptional performance and develop the processes and culture for longterm continuous improvement. Core to our business is strong reseller and professional services partnerships with carefully selected technology platforms and service providers. We are a certified womenowned small business that believes in empowering organizations of all sizes to transition into an automated paperless environment to improve the efficiency and accuracy of workflows while freeingup valuable human resources from routine mundane tasks and reassigning them to focus on more strategic assignments through thoughtfully planned change management practices.

Our Core Values

Commitment

Unwavering commitment to ensuring our customers success throughout their digital transformation journey tailoring strategies for growth and excellence.

Ingenuity

Driving client success with creative solutions staying at the forefront of digital finance through continuous learning and innovation.

Collaboration

Enhancing client outcomes by promoting internal collaboration breaking down silos for a unified and effective digital transformation.

Leadership

Cultivating leadership in change management supporting clients to effectively communicate and lead and ensuring maximized results in the digital era.

Overview:

This role focuses on creating comprehensive and accurate documentation for solutions in the ProcuretoPay space. The ideal candidate will work closely with our Solution Architects to document all changes and updates in our solutions ensuring clarity and consistency in all technical communications.

Key Responsibilities:

1. Document Solution Changes: Collaborate with Solution Architects to document all modifications and enhancements made to Basware and Esker platforms.
2. Maintain Documentation Standards: Ensure that all documentation is consistency with industry standards and is easily understandable by both technical and nontechnical stakeholders.
3. Review and Update Documentation: Regularly review and update solution documentation to reflect the latest changes version control and best practices.
4. Collaborate with Teams: Work closely with the development implementation and support teams to gather necessary information for documentation.
5. Quality Assurance: Verify the accuracy and completeness of documentation ensuring that it meets all requirements and standards.
6. User Guides and Manuals: Create and maintain user guides manuals and other instructional materials to assist clients and team members in understanding and utilizing Basware and Esker solutions effectively.
7. Training Material Development: Assist in developing training materials and conducting sessions to educate staff and clients on new documentation and solution updates.

Requirements:

Bachelors degree in a related field (e.g. Technical Writing Information Technology Communications).

Proven experience in technical writing preferably in a technology or consulting environment.

Strong understanding of Basware and Esker solutions or similar financial management platforms.

Strong understanding of tools such as Microsoft Visio and Lucid App.

Excellent written and verbal communication skills.

Ability to translate complex technical information into clear concise documentation.

Detailoriented with strong organizational skills.

Ability to work collaboratively in a team environment and independently when necessary.

Familiarity with documentation tools and software.