Customer Servise Assistant Remote

Per Se an iconic New York restaurant led by Chef Thomas Keller is expanding its team with a remote Customer Service Assistant position. Were seeking individuals passionate about hospitality and customer care ready to contribute to our legacy from anywhere.

Tasks

• Respond to customer inquiries via email and phone.
• Manage reservation requests and adjustments.
• Provide detailed information about menu and services.
• Address and resolve customer concerns promptly.
• Collect and report customer feedback for service improvement.

Requirements

• Strong communication skills.
• Basic knowledge of customer service practices.
• Comfortable with digital communication tools.
• High school diploma or equivalent; higher education appreciated.
• Currently located in the USA with the ability to work flexibly full or parttime.

Benefits

• Competitive salary with performance bonuses.
• Flexible scheduling for worklife balance.
• Comprehensive training in Per Ses service standards.
• Opportunities for growth within the Thomas Keller Restaurant Group.
• Remote work from any location within the USA.

Join Per Ses esteemed team and play a key role in enhancing our guests dining experiences from the comfort of your home. If youre driven detailoriented and eager to learn wed love to hear from you. Apply now to embark on a rewarding journey in the world of fine dining hospitality.