IT Support Administrator

If you have an interest in iGaming andyou want to be part of a fastgrowing company that exists since 2011 come and join us in this journey as an IT Support Administrator!

Tasks

Roles responsibilities:

As an IT Support Administrator youll be part of the Infrastructure and Security Department which is responsible for the 24/7 technology operations of Videoslots. Youll be responsible to install configure diagnose repair and upgrade computer systems. Your main tasks will be to:

• Act as the first line of support to endusers
• Document technical issues and solutions
• Install diagnose repair maintain and upgrade hardware/equipment/ security systems
• Manage enduser accounts permissions access rights and storage allocations in accordance with best practices
• Manage Active Directory Microsoft Office 365 Microsoft Azure systems and server and workstation patching
• Administer physical and virtual servers with Windows Server 2012
• Manage the physical environment of the server racks
• Monitor and maintain networks to ensure security throughout the infrastructure
• Manage an access control system
• Maintain an asset inventory system
• Maintain server asset management
• Manage spares and stock levels

Requirements

Minimum requirements:

• ITrelated certifications and/or academic background
• Experience as an IT professional
• Analytical troubleshooting and organizational skills
• Proactive attitude to problem solving
• Capacity to resolve critical network software and hardware issues in a timesensitive manner cognizant of requisite service levels
• Windows networking and desktop support

Nice to have:

• Outgoing personality with good communication skills
• A genuine interest in supporting people and finding solutions

Benefits

Employee benefits:

• Private health insurance
• Free breakfast and lunch
• Wellness allowance
• Birthday leave
• Company and Team building events
• Relocation package to Malta including flight and 2 weeks of accommodation

Our recruitment process:

• Interview with our TA Specialist
• Online assessment (if applicable)
• Final interview with the hiring manager(s)
• Reference check and Police conduct