Senior Quality Assurance Analyst

Position: Senior Quality Assurance Analyst

Location: Miramar FL Dallas TX

Type: Contract

Hybrid onsite 23X week

JOB DESCRIPTION:

Overview

The Quality Assurance Analyst is responsible for the overall quality of systems and technology that are released into the SGWS production environment. The scope of this role includes the comprehensive aspects of quality and control including testing documentation planning and execution of testing testing validation and obtaining approval using both manual processes and automated tools that are available in the SGWS environment

In their role Quality Assurance Analysts are responsible for ensuring the product or project meets business requirements and overall business objectives by certifying that the system or product under test is production ready by tracking and reporting quality assurance metrics such as test coverage pass/fails defects defect counts defect severity overall test results and test status as well as documenting and communicating the issue to the project team and assist in the resolution.

Duties and Responsibilities

Serve in a team leader capacity with largescale infrastructure projects for Warehouses Offices Distribution Centers Point of Sale Depot and Data Centers for testing related to cabling networking wireless access conveyors security servers MDF IDF Zoom Rooms and enduser equipment.

Responsible for the overall QA Test Strategy for the project.

Understand design and execute all types of test strategies and tests (unit endtoend performance white box/black box regression etc.) for apps running on Infrastructure services.

Lead the implementation buildout or expansion of automated testing tools.

Coordinate schedule and track various types of testing (unit functional system connectivity security enduser server & database failover disaster recovery email and application) with project and program teams.

Reporting testing outcomes to project stakeholders.

Confirm that the work being performed by 3rd party vendors includes unit testing by those doing the work and audit the test results and pictures of the work at the site for compliance with SGWS standards.

Perform quality and testing inspections and random audits across the various IT functions to ensure quality and testing standards procedures and methodologies are being followed properly and consistently noting any discrepancies.

Identify recommend and implement process improvement opportunities for SGWS quality assurance programs.

Review 3rd party testing programs to ensure quality and compliance standards with SGWS practices.

Identify test data requirements and work with other teams as needed to create and maintain test data.

Execute tests both manual and automated including documentation of test results and defects assist in defect troubleshooting and resolution.

Create run and maintain reports to measure and track testing metrics.

Participate in test automation including framework design script development and maintenance.

Stay up to date on Quality Assurance best practices.

Deliver quality and testing process training to IT staff and project teams.

Provide coaching and development to Quality Assurance Analysts.

Oversee the work of 3rd party Quality Assurance teams.

Lead QA projects and teams become an expert in SGWS technology stack business processes and data exchanges to help ensure proper test coverage and data integrity across all integration points.

Develop test strategies and approaches test plans (including test conditions and expected results) test cases test scripts test validations both manual and automated.

Validate that patches and updates designed to address security flaws are implemented correctly and that they dont introduce new vulnerabilities.

Test encryption mechanisms validating secure data storage and ensuring data transmission is secured against potential interceptions.

Identify test data requirements and work with other teams as needed to create and maintain test data.

Execute tests both manual and automated including documentation of test results and defects assist in defect troubleshooting and resolution.

Participate in test automation including framework design script development and maintenance.

Perform quality and testing audits across the various IT functions to ensure quality and testing standards procedures and methodologies are being followed properly and consistently.

Improve the efficiency of QA team mitigate team conflicts and communication problems.

Motivate team members to work collaboratively and effectively.

Plan and document succession planning within the scope of responsibility.

Report ALM QA metrics and testing status to the project team.

Travel requirement: approximately 10%

Minimum Qualifications

Bachelors Degree (computer science information systems business administration or other industryrelated curriculum) or combination of education and equivalent experience

At least two years of working experience as a Quality Assurance Analyst

Strong team player with a willingness to collaborate

Strong analytical and problemsolving skills

Strong capability to execute tasks with quality

Proficient oral and written communication skills

Excellent time management skills

Strong attention to detail

Strong decisionmaking skills

Experience executing testing for largescale infrastructure projects

Experience working with automated testing tools

Experience coordinating and scheduling testing teams

Expertise with infrastructure projects test planning execution and related testing tools

General understanding and working knowledge of the following technologies:

o Endtoend network components and architecture (network switches routers firewalls)

o Endtoend WAN architecture (MPLS Internet DMVPN SDWAN)

o VoIP/Unified Communications/Overhead Paging (Cisco Unified Communications & Cisco UCaaS)

o Enterprise Video Conference and Collaboration Solutions

o Virtualization Platforms for Windows & IBM Power Series: VMWare HyperV IBM PowerVM

o Compute/Storage Technology Stack: Blade servers vSANs IBM iSeries/Power Series Windows Server OS AIX Linux (RHEL)

o Database: SQL Oracle

o Cloud Services: any of these Amazon AWS Microsoft Azure Google GCP

Ability to demonstrate Agile delivery values

Agile Delivery Values

Openness Team and stakeholders agree to be open about all work and challenges

Commitment Personally commit to achieving the goals of the team

Respect Respect your team members to be capable and independent

Courage You have courage to do the right thing and work on tough problems

Focus Everyone focuses on the work in the sprint and the goal of the scrum team. Rise and fall as a team

Preferred Qualifications

At least three years of working experience as a Quality Assurance Analyst for Infrastructure projects

At least two years of working experience working with automated testing tools

Experience evaluating and improving QA practices and processes

Experience interacting with Business team members during a testing program

Experience working with thirdparty Quality Assurance teams

SAFe Agile certification is a plus to have not required

Experience mentoring and developing QA people

Experience interacting with and leading Business team members during a testing program

Experience working with and directing thirdparty Quality Assurance teams

Experience working with Application Lifecycle Management (ALM) tools

Specialized Skills and Technologies

Experience working on infrastructure technology refresh and cyber security projects.

Mohd Ahmed

Email: