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Container xChange is the leading online platform for container logistics and operations. We simplify the logistics of global trade making the processes surrounding the container as simple as the container itself by providing a neutral infrastructure for all logistics companies.
Our team of 150 likeminded xChangees from 60 nationalities has made this possible! We have scaled far beyond the small startup we once were and continue to disrupt the industry together.
The role: As a Customer Support Specialist youll be the driving force behind elevating our Customer Service to new heights. Your mission would be to deliver exceptional operational support tackle customer cases and inquiries with finesse and above all ensure an unparalleled customer experience! This is a oneyear contract role for covering a specialist on our team who is taking Parental leave. Nevertheless depending on your performance a fulltime contract might be offered at the end of your current contract.
Location: Hamburg. We have a nice office right next to the Elbphilarmonie with rooftop access and a a great view of the harbor. You are allowed to do hybrid work but expect to be in the office at least 3 to 4 days a week.
Your Impact:
What makes you a PERFECT match
Ownership and Impact at xChange: Take charge right from the start and observe the direct influence of your contributions to propelling xChange to success with our products boasting high scalability. We are partnered with the Frstenberg Institut for personal coaching and professional development to support you along the way.
Earning Potential: Receive an attractive compensation package (fixed salary commission) along with a competitive equity package that reflects our dedication to your success
Diverse Team: Become a part of a lively and globally diverse team with flat hierarchies comprising over 60 nationalities within our 150 highly motivated and enthusiastic colleagues eagerly anticipating your input with remarkably flat hierarchies
Other perks at xChange: 28 vacation days a mental healthcare & coaching program discounted bike leasing a subsidized Deutschlandticket language courses and many more. Feel free to ask the Talent team for details
Full Time