Job Summary: We are seeking a talented and experienced Dialog Flow CX Engineer to join our team for the Hyderabad location. The ideal candidate should have 46 years of professional experience in Dialog Flow development with a strong background in natural language processing (NLP) machine learning and conversational design. As a Dialog Flow Engineer you will be responsible for designing developing and implementing conversational interfaces using Googles Dialog Flow platform.
Key Responsibilities:
Conversational Design:
Design and architect conversational experiences using Dialog Flow for various platforms.
Develop usercentric and intuitive conversational flows.
Dialog flow Development:
Implement and customize Dialog Flow agents for diverse use cases.
Integrate Dialog Flow with other systems and platforms as needed.
Natural Language Processing (NLP):
Work on improving the understanding and response generation capabilities of Dialog Flow.
Utilize NLP techniques to enhance the accuracy and effectiveness of conversational interactions.
Testing and Optimization:
Conduct testing and quality assurance of Dialog Flow agents.
Continuously optimize and refine conversational interfaces based on user feedback and performance metrics.
Collaboration:
Collaborate with crossfunctional teams including developers UX/UI designers and product managers.
Provide technical expertise and guidance on best practices in conversational design and development.
Documentation:
Create and maintain comprehensive documentation for Dialog Flow projects including design specifications integrations and troubleshooting guides.
Requirements
BE/BTech/MCA in computer science from a reputed college.
Proven production level of at least 3 years of experience in chatbot development.
Proven production level of at least 2 years of experience in Dialog flow CX.
Project experience of at least 1 year in Python/Java.
Must have delivered E2E 23 projects using Dialog Flow CX.
Excellent problemsolving and debugging skills.
flow,design,cx,nlp,agents,language processing