Title:Twilio Flex Developer
Job Description
We are seeking a talented Twilio Flex Developer to join our growing team. In this role you will play a crucial part in designing and implementing custom solutions for our clients using Twilio Flex.
Responsibilities:
Experience in architecting a solution that can be implemented with programmable Chat Twilio Voice and Messaging API
Collaborate with other team members including Product leadership influence own and improve Flex platform
Experience with Micro Frontend architecture and implementation
Translate architecture vision into concrete system designs
Work closely with Development team to deliver agreed scope of work
Design build and implement custom solutions on Twilio Flex platform
Collaborate with clients to understand their requirements and design custom IVRs (Interactive Voice Response)
Implement call routing and queueing strategies to ensure optimal call handling
Create custom plugins and integrations to enhance the Twilio Flex platform
Develop custom user interfaces for agents managers and customers
Debug and resolve technical issues with Twilio Flex solutions
Stay up to date with the latest developments in Twilio Flex and cloud contact center technology
Requirements:
3 to 5 years of Twilio Flex experience
Extensive React & Redux experience.
Extensive Node.js experience
CSS frameworks such as Bootstrap
Typescript or modern JavaScript
Unit and Integration Testing
Understanding of SOLID design principles & secure coding practices
Webservices 3rd party APIs tools such as Postman SoapUI & Fiddler
WEB API RESTful services
micro frontend architecture,web api,modern javascript,unit and integration testing,secure coding practices,bootstrap,user interfaces,restful services,messaging api,custom plugins,fiddler,solid design principles,development team,debug,react & redux,css frameworks,resolve technical issues,nodejs,ivrs,interactive voice response,soapui,integrations,java script,postman,typescript,programmable chat,web-services,3rd party apis,twilio voice,twilio flex,custom solutions,clients,twilio flex platform,queueing strategies,call routing,node.js