Overview:
The Sales Associate plays a crucial role in driving sales and revenue for the company. They are responsible for providing exceptional customer service promoting products and achieving sales targets. The Sales Associate is the face of the company interacting directly with customers to ensure a positive shopping experience.
Key Responsibilities:
- Engage with customers to identify their needs and preferences
- Offer product knowledge and recommendations to meet customer requirements
- Assist customers in making purchasing decisions
- Handle customer inquiries and resolve any issues or complaints
- Process transactions accurately and efficiently
- Participate in merchandising and promotional activities
- Stay informed about product features and benefits
- Collaborate with team members to achieve shared goals
- Update and maintain knowledge of sales and promotions
- Contribute to a positive and inclusive work environment
- Report on sales activities and customer feedback
- Attend training and development sessions to enhance skills
- Adhere to company policies and procedures
Required Qualifications:
- High school diploma or equivalent
- Demonstrated ability to meet and exceed sales targets
- Strong communication and interpersonal skills
- Excellent customer service and problemsolving abilities
- Knowledge of sales techniques and principles
- Ability to work in a fastpaced dynamic environment
- Basic understanding of inventory management
- Proficiency in pointofsale (POS) systems
- Flexible schedule including evenings and weekends
- Goaloriented and selfmotivated mindset
- Ability to stand and walk for extended periods
- Attention to detail and accuracy in handling transactions
- Adherence to ethical and professional standards
- Team player with a positive attitude
problem-solving,product knowledge,problem solving,team player,customer service,pos systems,time management,sales,interpersonal skills,inventory management,negotiation,sales techniques,communication,goal-oriented