Junior Control Team ....
Junior Control Team Executive
Posted on :
06-02-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2507773
Control Team Executive
Job Description:
Position Name:
Junior Control Team Executive
Job Brief:
This is a Role for a Trainee control team executive who is well versed with Computer and willing to learn and adopt technology for data capturing on DTD operations
About the firm:
NVS Travel Solutions caters to over 30 schools and corporations which include thousands of employees and parents resulting in over 20000 users. Our application is also used by over 1000 bluecollar stakeholders like site supervisors drivers and attendees. We pride ourselves on providing topnotch customer support even though we are focused on building new technology solutions for transportation and are rapidly expanding to top schools corporations and new cities.
Job Responsibilities:
- Key Responsibility Areas (KRAs)
- Monitoring of D2D operations remotely
- Updation of transport management system
- Reporting
- KPIs
- Adherence to process
- CSAT/ NPS
- Compliance
Work shift Timings;
First Shift Timings (6 AM TO 3 PM) preferred for Ladies
Second Shift Timings (3 pm to 11 pm)
Job Role:
- Monitoring daytoday operations of the site
- Vehicle Tracking and Incident Communication to Management Clients & commuters/ guardians
- Realtime system updates
- driver/ attendee/ vehicle change
- Regular System Updates
- Trip Scheduling
- New Employee/ Vehicle induction
- Upkeep of vehicle documents
- Any changes/modifications to routes/ child/ commuter using transport
- Reporting & Analysis
- Log in Log out reports
- Attendance reports
- Breakdown reports
- Mileage reports
- Diesel filling reports
- Maintenance Escalations
- Checklist
- Verification of Trips undertaken by Drivers
- Ground team performance report
PreRequisites:
- Languages: English Hindi Kannada Tamil and More the Better
- Ability to stay selforganised
- Ability to communicate well under pressure.
- Comfort in manipulating common applications like Google Sheets & mail.
- Computer Literate
operations,reporting,application,breakdown,management,tracking solutions,csat,kannada
Employment Type
Full Time
Key Skills
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