CMDB Configuration M....
CMDB Configuration Manger
Posted on :
06-02-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
06-02-2024
Job Description
Req ID : 2506240
Please find the job description for CMDB and change coordinator.
Understanding of CMDB Service Mapping Discovery ServiceNow CSDM principles
Responsible for supporting Configuration Item CI types of CI attributes and CI relationships are tracked in the CMDB.
Helps to maintain the processes and procedures for creating and maintaining CIs and CI data Assists the Configuration Manager with audits and reports to ensure process compliance and the accuracy of the CMDB.
Responsible for the execution and continuous improvement of the IT Configuration Mgt framework including governance and control standards and communications.
Works with CI Data Owners and other stakeholders to ensure the quality of the CMDB data is maintained and all CIs are up to date.
Ensures that the CI Data Owners are effectively managing their CI data.
Responsible for maintenance and governance of nondiscoverable CI attributes
Monitors CI data health reports and dashboards and works with the CI Data Owners to resolve any issues.
Supports the design development and implementation of process and CMDB enhancements.
Responsible for change management support when needed such as producing weekly CAB agenda report Forward schedule change and KPI and Metrics reports.
Coordinating with change owner to ensure the change management process is followed.
Understanding the Agile principles and trained on Agile methodology is a must.
ITIL V3 foundation certified.
Knowledge of APM is a plus.
cmdb,change management,ci
Employment Type
Full Time
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