Shop Supervisor

• You will nurture talent withinteam through on the job coaching andstretch assignment incoordination with the People Partner • Drive eNPS throughpeople experienceinitiatives and culture •Overseestore's day to day operations related to VM, RetailStore SOPs adherence, and sales team schedule •Offersupport to store staff during in-store events • Actas the key point of contact with back-officeteam • Ensureclick and collect are conductedwithin SLAs • Ensurecustomer data is properlycaptured by the team in adherence tomarketing teamrequirements • Promote loyalty program(MUSE) and ensure team knowledge about app offeringsetc..• Increase the revenue target of thestore • Drivesell-throughs within thestore • Support in-storeCXinitiatives • Provide input to whats workingwell, whatsnot working well within thestore