Guest Experience Exp....
Guest Experience Expert- Front Desk Delta City Center Doha
Posted on :
16-05-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Req ID : 2460996
NYC311 seeks a writer, editor, and content strategist to develop and maintain customer-focused, task- oriented content for the NYC311 call center and website. The ideal candidate is required to have experience with plain language, content design, usability, and content management systems. This resource will serve in this role until a permanent replacement is selected. The Content Associate is expected to:
Oversee content production, including strategy, standards, design, development, and maintenance.
Write, edit, and publish updates to all content, including daily updates, project work, and release work.
Work with business and technical support teams to ensure that content is accurate, consistent, functional, user-friendly, and efficiently maintained across channels.
Evaluate content s effectiveness using reporting and feedback. Plan, coordinate, and implement updates as needed.
Serve as a content spokesperson and advocate both internally and externally. Work collaboratively to develop a vision for clear, engaging, usable content. Articulate that vision to a variety of stakeholders in meetings, presentations, and documented materials.
Set, maintain, document, and train on content strategy, standards, and procedures.
Update content after-hours as needed. Please note, there will be no after-hours work for at least the first 6 months of the assignment. However, as we are a 24/7 operation, there could be after-hours work anytime if necessary. Notice will be given when after-hours work is needed.
Requirements
- Bachelor s Degree in a related field is preferred with 2 or more years of full time technical writing and business writing experience.
- Three (3) writing samples will be required with the submission of the solicitation response.
- Two (2) references will be required with the submission of the solicitation response
Bachelor s Degree in related field is preferred with 2 or more years of full time technical writing and business writing experience. Three (3) writing samples will be required with the submission of the solicitation response. Two (2) references will be required with the submission of the solicitation response
Employment Type
Full Time
Department / Functional Area
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
